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Privacy Policy
Plain-language summary of the data we hold, why we hold it, and how to have it removed.
What We Collect
Order details
Name, email, phone, shipping address and the items you ordered. Needed to produce, print and deliver your kit.
Messages
Anything you send through the contact, wholesale or newsletter forms, so we can answer and keep a support history.
Device basics
Anonymous page views and browser type to spot broken pages. No advertising profiles are built.
How We Use It
We process your data to fulfil an order, answer a question you sent us, or meet accounting obligations. We never sell personal data and we do not share it with advertising networks.
- Retention — order records are kept for the statutory accounting period; support messages for 24 months.
- Processors — hosting, database and email delivery providers acting under contract on our behalf.
- Carriers — your name, address and phone number are shared with the shipping carrier only.
- Cart & wishlist — stored in your own browser, not on our servers, until you check out.
Your Rights
- 1Ask for a copy of everything we hold about you.
- 2Ask us to correct anything inaccurate — for example a mistyped shipping address.
- 3Ask us to delete your data once there is no legal reason to keep it.
- 4Withdraw newsletter consent at any time using the unsubscribe link or a single message to us.
Privacy FAQ
Only functional storage for your cart, wishlist and login session, plus aggregated page-view counts. No third-party ad cookies.
Related Pages
Data question?
Ask us anything about your data and we will answer within 24 hours.